Protecting your personal information is extremely important to Southern Scaffolding Ltd.
The way we collect and share your information is equally important. Our customers expect us to manage their information privately and securely. If we don’t they’ll lose their trust in
us and we could be breaking the law.
This policy tells you how we collect and process your personal information.
2. What is personal information?
When we talk about personal information we mean information about an individual that can identify them, like their name, address, e-mail address, telephone number, medical and education
details. It can relate to customers, employees and suppliers. Any reference to ‘information’ or ‘data’ in this policy is a reference to personal information about a living individual.
3. What information do we hold?
We may collect and process the following personal information about you:
Type of data:
Who you are
Where you live
How to contact you.
Visual images and personal appearance
Documentary data and national identifiers
National insurance number
4. Where do we get our information from?
Information you give us directly (when you fill in forms or contact us by phone, e-mail etc)
Information we collect about you or receive from other sources. This could be information you provide to us electronically or through authorised websites such as Rail Sentinel
How do we use your information?
We use personal information that we hold about you:
To comply with any applicable industry standards such as the RSSB (Rail Safety & Standards Board). Network Rail, Transport for London and the DVLA.
For any other purpose that we’ve agreed with you from time to time.
When you apply for training from us, the application form you fill out or the resulting contract may contain additional conditions relating to the way we use and process your personal
information. These will apply in addition to the above uses.
5. Using your information in accordance with data protection laws
responsibilities extremely seriously. To use your personal information we’ll rely on the following conditions, depending on the activities we’re carrying out.
a. Providing our contracts and services to you: We’ll process your personal information to carry out our responsibilities resulting from any agreements you’ve entered into with us and to
provide you with the information and services you’ve asked from us, which may include online services.
b. Complying with applicable laws: We may process your personal information to comply wit any legal obligation we’re subject to.
This requires us to carry out an assessment of our interests in using your personal data against the interests you have as a citizen and the rights you have under data protection laws.
The outcome of this assessment will determine whether we can use your personal data in the ways described in this privacy (except in relation to marketing, where we’ll always rely on your
consent). We’ll always act reasonably and give full and proper consideration your interests in carrying out this assessment.
6. How long do we keep information for?
We’ll keep your personal information in accordance with our internal retention policies. We’ll determine the length of time we keep it for based on the minimum retention periods required
by law, regulation and /or industry standards. We’ll only keep your personal information after this period if there’s a legitimate and provable business reason to do so.
7. Who do we share your personal information with?
We’ll only disclose our information to our regulators, government (e.g. HMRC) and law enforcement or fraud prevention agencies.
8. Fraud prevention
Southern Scaffolding Ltd will check your details. If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies and training bodies.
Law enforcement agencies may access and use this information. We may also share information about you with other organisations and public bodies, including the police and we may check
and/or file your details with fraud prevention agencies and databases.
9. Transferring your data outside the EU
The data that we collect from you will NOT be transferred to, and stored at, a destination outside the European Economic Area (EEA) to third-party suppliers, delegates or agents. Unless
specifically requested to and ONLY if written authorisation is given.
Unfortunately, sending information via e-mail is not completely secure; anything you send is done so at your own risk. Once received, we will secure your information in accordance with
our security procedures and controls.
10. Your rights
You have rights under data protection law that relate to the way we process your personal data. If you wish to exercise any of the rights, please get in touch with your customer services
team. By law you have the right to:
10.1 The right to access the personal data we hold about you.
10.2 The right to make us correct any inaccurate personal data we hold about you.
10.3 The right to make us erase an personal data we hold about you. The right will only apply where, for example.
We no longer need to use the personal data to achieve the purpose we collected it for.
You withdraw your consent if we’re using your personal data based on that consent.
10.4 Where you object to the way we use your data, and there is no overriding legitimate interest.
10.5 The right to restrict our processing of the personal data we hold about you. This right will only apply where, for example:
You dispute the accuracy of the personal data we hold
You would like your data erased, but we require to hold it in order to stop its processing.
You have the right to require us to erase the personal data but would prefer that our processing is restricted instead.
Where we no longer need to use the personal data to achieve the purpose we collected it for, but you need the data for legal claims.
10.6 The right to object to our processing of personal data we hold about you (including for the purposes of sending marketing material to you).
10.7 The right to receive personal data, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to make us transfer this
personal data to another organisation.
10.8 The right to withdraw your consent, where we’re relying on it to use your personal data (for example, to provide you with marketing information about our services or products).
11. Contacts and complaints
Managing Director June 21